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Hellvape Dead Rabbit Air Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Dead Rabbit Air line.
Buyers who treat warranty and after sales as a commercial discipline rather than an afterthought tend to hold margin for longer.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Why warranty and after sales matters on the Dead Rabbit Air
A clear dead on arrival policy removes friction for retail partners.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Dead Rabbit Air.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Air |
| Brand | Hellvape |
| Category | Disposable Vapes |
| Battery | 900 mAh |
| Output range | 12-60 W |
| Capacity | 6.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Checklist
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Request batch photographs and a packing list prior to shipment.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (126 units) | Tier 1 | 30-45 days |
| Pallet (590 units) | Tier 2 | 7-12 days |
| Container (17464 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Dead Rabbit Air?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Dead Rabbit Air range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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