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Returns and Credit Notes Guide for Hellvape Dead Rabbit Max
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Dead Rabbit Max protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Dead Rabbit Max, written for people who place repeat orders rather than one off buys.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Why returns and credit notes matters on the Dead Rabbit Max
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Max |
| Brand | Hellvape |
| Category | Disposable Vapes |
| Battery | 1000 mAh |
| Output range | 12-40 W |
| Capacity | 5.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Consistency across batches matters more than peak performance for Dead Rabbit Max, and returns and credit notes is where inconsistency first appears.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (83 units) | Tier 1 | 30-45 days |
| Pallet (1087 units) | Tier 2 | 30-45 days |
| Container (19351 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Dead Rabbit Max defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Dead Rabbit Max range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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